Need help after delivery?
Send a photo or short video with your order number so the LUNE team can diagnose the issue faster.
Your ownership guide
Received your new PC? Use these setup, driver, and maintenance guides to get ready to play.
Remove internal packing material, check the glass and ports, and contact LUNE before powering on if anything looks damaged.
Use a solid surface with clear space around the air intakes and exhaust. Avoid carpet, direct heat, and enclosed cabinets.
Connect the monitor to the graphics card, then connect power, keyboard, mouse, network, and audio devices.
Finish Windows setup, connect to the internet, and restart after the initial update cycle completes.
Use Ethernet for the most stable connection, or connect the supplied Wi-Fi antennas before joining your wireless network.
Keep spare cables, motherboard accessories, component documentation, and the original packaging in a safe place.
Drivers are installed and tested before delivery. These manufacturer links are provided for future updates and reinstallations.
Check dust filters monthly and clean the system every few months, depending on dust, pets, and room conditions.
Update graphics and Windows drivers when needed. Ask LUNE before a BIOS update unless it resolves a specific issue.
Use a stable surface with clear airflow around every intake and exhaust.
Use the Windows shut-down command and a quality surge protector. Avoid switching power off during updates.
Keep filters and vents clear, maintain room airflow, and contact LUNE if temperatures or fan noise change suddenly.
Back up important personal files regularly to cloud storage or a separate external drive.
Send a photo or short video with your order number so the LUNE team can diagnose the issue faster.