Warranty, Returns
& Terms of Service

01

Warranty Coverage

Every LUNE PC includes a one-year supplier and component warranty covering eligible hardware faults under normal use. Warranty handling follows the original component supplier or manufacturer terms.

• Hardware diagnosis and warranty coordination
• Local support for eligible component faults
• Proof of purchase and serial details may be required

02

What's Not Covered

Accidental damage, liquid damage, misuse, unauthorized repair, unsupported modifications, malware, and normal cosmetic wear are not covered unless required by applicable law.

03

Returns & Refunds

LUNE PCs are assembled to order using the configuration you select. Contact LUNE promptly if there is a problem. Unopened accessories may be eligible for return after inspection; configured PCs are reviewed case by case.

04

Build, Priority & Delivery

Parts are reserved and assembly begins after order confirmation. Priority Build moves the order into the priority assembly queue; it is not a promise of a specific delivery time. Delivery timing depends on part availability, testing, and emirate.

05

Terms of Service

Product images are representative. Exact component brands or models may vary with availability, while the selected performance tier and listed specifications will be matched or exceeded. Final order details are shown before payment.